The client's logistics operation ran on thin margins and stale information, spread across a patchwork of disconnected tools. Decisions were often made against data that was hours old.
The opportunity was to give operators a single, live picture of their network — and to plan against it continuously rather than once a day.
- 01
Fuse every signal
Tideglass merges tracking, scheduling, cost and external data feeds into one continuously-updated model of the operation.
- 02
Optimise the whole route
Rather than shortest-path, the engine balances time, cost and reliability against each operator's priorities, re-planning as conditions change.
- 03
Operator in the loop
Recommendations are explainable and overridable — the system advises, the dispatcher decides.
Early rollout meaningfully reduced operating cost across the network while improving on-time reliability.
Operators gained a live, shared dashboard that replaced a patchwork of spreadsheets and disconnected tools.
- Live operations model
- Cost-aware routing
- Explainable recommendations